Privacy Policy
Who we are
Mentru is provided by Harrison Robert Towler, trading as Mentru. This policy explains what personal data the Mentru iPhone app and related services process. Contact us at hello@mentru.app.
The short version
Mentru stores the account, plans, conversation transcripts and preferences needed to remember your work. Voice and text are processed by Microsoft Azure OpenAI to generate replies. Optional Screen Time selections and usage details stay on your iPhone. We do not sell personal data, show behavioural advertising or use your data for third-party advertising.
Account and profile data
- Sign-in. When you use Sign in with Apple or Google, we receive a Firebase account identifier and may receive your name and email address.
- Profile. We store the name you enter, optional age, language and time zone.
- Preferences. We store your mentor voice choice, check-in times, accountability-call settings, and the legal-policy version and acceptance date.
- Plans and progress. We store goals, milestones, rituals, tracking periods, completion history, streaks and reflections.
- Notification identifiers. We store Apple push and VoIP tokens needed to deliver features you enable.
This data is stored in Mentru’s Firebase project and scoped to your authenticated account so it can restore when you sign in on another device.
Conversations and AI processing
Messages, conversation transcripts and the reasons you record when work is delayed or missed are stored with your account. Voice audio and typed messages pass through Mentru’s authenticated relay to Microsoft Azure OpenAI to generate replies. Mentru does not intentionally store raw call audio in Firebase. Service providers may process limited technical or safety records under their own security and retention controls.
Notifications and calls
A notification or incoming-call preview may include your name or plan title and can appear on your lock screen according to your iOS preview settings. You can turn check-ins and calls off inside Mentru and withdraw notification permission in iOS Settings.
Screen Time stays on your iPhone
The optional Screen Time reflection uses Apple’s Family Controls and Device Activity frameworks. Your chosen apps, websites and categories are represented by privacy-preserving tokens and stored on your device. Mentru receives only the on-device threshold event needed to send the reflection. It does not receive or upload your full Screen Time history or the identity of selected apps.
The caller contact card
If you choose to save Mentru’s prefilled contact card, iPhone can show Mentru’s logo on incoming accountability calls. Saving it is optional, the card stays in your Contacts, and Mentru receives no access to your contacts.
Why we process data
We process account, plan and conversation data to provide the service you request; permission-based features with your consent; and limited technical data for security, reliability and fraud prevention.
Service providers and transfers
- Google Firebase provides authentication and cloud storage.
- Microsoft Azure OpenAI processes AI requests.
- Apple provides Sign in with Apple, push delivery, CallKit and Screen Time frameworks.
- Google processes Google sign-in when selected.
These providers may process data outside your country using contractual and legal safeguards.
Retention and deletion
We keep account data while your account is active and only as long as needed to provide Mentru or meet legal and security obligations. You can permanently delete individual plans in the app. Profile > Delete account removes your Mentru cloud state and notification records and deletes the Firebase account; Apple access is revoked when the account uses Sign in with Apple.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to processing, and to receive a portable copy of personal data. You may withdraw consent to optional features at any time. Contact hello@mentru.app. UK users may also complain to the Information Commissioner’s Office.
Security
We use authenticated access, encrypted network connections in production and account-scoped storage. No system is perfectly secure, so keep your Apple or Google account protected and avoid entering information you do not want processed by an AI service.
Children
Mentru is not directed to children under 13. If we learn that we collected personal data from a child who cannot lawfully consent, we will delete it.
Changes and contact
We may update this policy as Mentru changes. The date above identifies the current version. Material changes will be shown in the app or on this site. Privacy questions may be sent to hello@mentru.app.