Support
Contact us
Email hello@mentru.app and include a short description of what happened, your iPhone model and iOS version. Do not send passwords, verification codes or sensitive information.
Sign-in help
Mentru supports Sign in with Apple and Google. Use the same provider you used when creating the account. If Apple’s Hide My Email was selected, your Mentru account may use an Apple relay address.
Notifications and accountability calls
In Mentru, open Profile to enable daily check-ins and choose up to seven times. For delivery, Notifications must also be allowed in iPhone Settings. Accountability calls require notifications and the calling option to be enabled. Focus modes, network conditions and iOS settings can affect delivery.
Voice is not hearing you
Check that Mentru has Microphone access in iPhone Settings > Privacy & Security > Microphone. End the call and start it again after changing permission. A stable internet connection is required for live AI voice.
Plans and history
You can keep multiple plans, mark a whole plan complete to archive it, or delete a plan from its plan menu. The Progress calendar shows completed and incomplete days and lets you review the tasks recorded for a date.
Screen Time reflection
This optional feature requires Family Controls permission. Your selected apps and detailed usage stay on your iPhone. You can disable the feature from Mentru or withdraw access in iOS Settings.
Delete your account
Open Profile > Delete account. Mentru will ask you to confirm with the Apple or Google account used to sign in, then permanently removes your Mentru cloud state, notification records and Firebase account. This cannot be undone.
Privacy and terms
Read the Privacy Policy and Terms of Use. For privacy questions or requests, email hello@mentru.app.